Strategy Versus Tactics - What to implement for your business?

Do you know the difference between strategy and tactics? Many senior managers who think they are talking about strategy are really focusing on tactics.   Indeed, many small and medium sized businesses aren’t very good at creating and executing a business plan at all. As a result, a lot of business owners and managers operate at a tactical rather than a strategic level; responding reactively versus proactively.  So, what is the difference? A simple explanation would be to say that strategy refers to the "what and the why" and tactical refers to the "how". Strategic thinking, planning and actions require the ability to look at the "big picture", recognise patterns and trends, establish priorities, anticipate issues, predict outcomes, and have strategic alternatives to engage as necessary. Strategic plans involve the vision, the mission, the guiding principles and the goals for the business. Tactical is the more hands-on or the "doing it" part of getting the job done, to ensure the strategic goals are met. The tactics are the detailed actions needed to meet the goals or solve a problem. An example would be, Strategy: Be the leader in terms of sales and percentage market share in the mid-market in our industry sector in the UK. Tactics: Offer lower cost solutions than our competitors, win 5 new contracts worth at least £100,000 each and expand our business by buying out two competitors over the next 12 months. When it comes to managing any business, having a good strategic plan and utilising good tactics are both very important. A business owner or a management team leader must know and use strategy and they must also have an awareness of their business's tactics. It is important to note that this does not mean that management should perform these tasks on a regular basis. The whole team has a responsibility to undertake the right tactics in order to deliver the company strategy. If the management team are truly aware of what "good tactics" are and are able to recognise them, they will become "tactically credible" in the eyes of their team mates.

It is critical for the owners and managers to  have this credibility in order to demonstrate to their team members how the tactical work helps the overall business to achieve its strategic goals and objectives.